Users begin to understand the value of credit score and how it effects their loan eligibility
of the users were unhappy with the rejection but valued the reasons offered
of the users wanted to know why their loan application was rejected
of the users felt unhappy about the waiting period of 3 days before hearing about status of their application
Shock of rejection is reduced when an alternate solution is available upfront
of the users opted for a lower loan amount offered
users found value in tips offered to improve eligibility
users understood correlation between credit scores and loan amount offered
Users felt safer when the app offered them their right to privacy
of the users felt safer to delete their data after loan rejection
of the users gave the app a 10/10 because of the data deletion feature
of the users said they would not want sensitive data to fall on wrong hands
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