Comfort of sharing personal details stems from using other social apps
of the users were not afraid to share personal details
of the users feared sharing any kind of data on a financial service app
of the users knew difference between data that was safe to share and sensitive data that could result in online frauds
Users felt at ease sharing minimum data and still getting vital eligibility information
of the users wanted to check eligibility before proceeding further
of the users felt getting an estimated loan amount made them feel more confident to share more information in next steps
felt the app was not asking for sensitive information and hence safe
Most users felt uncomfortable sharing PAN and Aadhaar details online
of the users were highly uncomfortable sharing PAN and Aadhaar details
of the users shared PAN details only when assured it was dummy data being filled
of the users did not mind sharing PAN after eligibility check as they began trusting the app
All users found value in their ability to delete personal data if not using the app
of the users felt safer to delete their data after loan rejection
of the users gave the app a 10/10 because of the data deletion feature
of the users said they would not want sensitive data to fall on wrong hands
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