All users felt the explanation video made them understand the sign up process easily
of the users wanted to first check the video before linking their account for payments
of the users said other apps don't give this type of audio-visual assistance
of the users felt only text does not help with difficult financial terms
Most of the users felt it's easier to understand new processes with audio help
of the users listened carefully to the audio along with reading the text
of the users said the audio encouraged them to try digital payments as it made it sound easy
of the users felt their trust on the app increased because of the audio guide
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